AmazingTalker’s Journey Toward a Fully Branded Teaching Platform with HiLink
“HiLink gives us the possibility of building our own branded teaching platform. This was not achievable with Zoom.”
Wayne
CTO of AmazingTalker
Impact and Outcomes
Strategic Foundation
for Platform Ownership
AmazingTalker continues to evaluate HiLink as a long-term investment. While short-term performance is comparable to Zoom, HiLink provides the structural flexibility needed for a fully branded and integrated teaching experience.
Preparation
for Future Growth
HiLink enables capabilities that Zoom does not support, including in-class commercial features, product integration, and real-time data connections. These create a foundation for future initiatives, even though they are still in early stages of adoption.
Year founded:
2016
Location:
Taipei, Taiwan
AmazingTalker is a global online learning platform that connects students with certified tutors for one-on-one lessons across languages, academics, and professional skills. The platform is known for its personalized learning model, which uses data-driven matching to pair students with tutors who fit their goals, pace, and learning style.
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AmazingTalker supports a community of thousands of tutors and millions of learners across more than 100 countries. Students can choose from flexible schedules, customized lesson plans, and a wide range of subjects, while tutors benefit from tools that help them manage bookings, track student progress, and grow their teaching business.
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With its focus on personalization, accessibility, and global reach, AmazingTalker has become one of the most recognized platforms for individualized online learning.
Challenges
AmazingTalker had relied on Zoom for years, but several constraints became increasingly difficult to overcome as the platform grew:
Fragmented Workflow: Teaching processes before, during, and after class were disconnected, and no data could flow back into AmazingTalker’s platform.
No scalable teaching verification or risk control: Detecting empty classes, verifying teaching behavior, and resolving disputes required heavy manual video review.
High operational load for disputes: Every dispute created substantial work for service and operations teams.
Brand and product limitations:
Using Zoom as the primary teaching interface meant:
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The teaching interface wasn’t branded as AmazingTalker, and in-class commerce, surveys, or real-time behavioral data couldn’t be integrated.
AmazingTalker needed a solution built specifically for education—not just a meeting tool.
Why AmazingTalker Chose HiLink
AmazingTalker began working with HiLink to explore a platform that could:
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Fully integrate with their product ecosystem
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Deliver a branded teaching environment
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Support customizable teaching features
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Serve as a long-term foundation for their own proprietary classroom
Today, AmazingTalker is in a dual-system transition phase:
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existing lessons on the old system, new courses and pilots on HiLink, while evaluating stability, integrations, and customization
HiLink is now seen not only as a teaching tool, but as a potential core module of AmazingTalker’s long-term platform strategy.
“HiLink’s value is still accumulating, but it gives us — for the first time — the real possibility of building our own branded teaching platform.”
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Wayne
CTO of AmazingTalker
Strategic Value:
What HiLink Makes Possible
Beyond matching baseline stability, HiLink unlocks capabilities purpose-built for education:
Custom teaching and
workflow features
Real-time teaching and behavioral data loop
Fully branded end-to-end learning experience
In-class commerce (purchases, coupons, surveys)
Foundation for new learning formats and future monetization
HiLink offers AmazingTalker the flexibility to build a teaching platform tailored to its own product and business roadmap.
Looking Ahead
As HiLink adoption expands, AmazingTalker aims to:
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Integrate teaching flows with in-class commercial features
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Add modular tools (surveys, promotions, course conversions)
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Build a complete operational and product analytics loop
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Establish a proprietary teaching infrastructure for global scale
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AmazingTalker sees HiLink as a strong contender to become a core part of its long-term teaching technology stack, powering a future where teaching, learning, and commerce seamlessly connect.
"HiLink allows our AmazingTalker teachers to receive more support, spend more time professionally providing students with better learning quality, and reduce unnecessary time costs for teachers. This ultimately improves the overall learning experience on the platform, making it a fantastic collaboration."
