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一个涵盖所有内容的教育视频平台

"HiLink allowed us to accelerate at the speed the market demanded while modernizing our platform.”

Kelli Norwood
Principal Product Manager of Edmentum

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Class Size:

K–12 Education Technology

Reach:

Partners with educators across all 50 U.S. states and more than 100 countries

Edmentum is driven by a core belief that every student deserves the opportunity to thrive, wherever learning happens. Whether students need to catch up, stay on track, accelerate, or pursue alternative pathways to graduation or career readiness, Edmentum supports them at every stage of their journey.

Through close partnerships with educators, Edmentum designs and delivers research-backed learning acceleration solutions that combine strong instructional models with empowered teaching. Technology serves as an engine to reach outcomes, not the end goal itself.

The Result

Edmentum now delivers live instruction as a fully embedded part of its learning platforms, supporting multiple instructional models at national scale without fragmenting the student or educator experience.

Students move from curriculum to live instruction in one click.
Educators focus on 
teaching, not tools.
Edmentum gains a flexible foundation for growth, quality, and accountability.

Challenges

As virtual learning became central to K–12 education, Edmentum faced rising demand for real-time, high-quality instruction.

​They need to:

Scale synchronous programs quickly without degrading quality

Support certified educators teaching students nationwide

Launch new models like Targeted Skills Instruction for learning recovery

Eliminate disconnected tools and manual operational overhead

Generic meeting platforms could not keep up. They were not designed for education, deep integration, or classroom-scale instruction. 

Edmentum needed something different.

Why Chose HiLink

Edmentum chose HiLink because it was built as an educational space, not a meeting tool.

HiLink enabled Edmentum to:

 

Scale synchronous programs quickly without degrading quality

Support certified educators teaching students nationwide

Launch new models like Targeted Skills Instruction for learning recovery

Eliminate disconnected tools and manual operational overhead

Generic meeting platforms could not keep up. They were not designed for education, deep integration, or classroom-scale instruction. 

Edmentum needed something different.

“Anytime we come to HiLink with a specific instructional need, the response is immediate, transparent, and solutions-oriented.”

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Kelli Norwood
Principal Product Manager of Edmentum

Impact Across Edmentum's Ecosystem

With HiLink, Edmentum transformed how live learning fits into its ecosystem.
Student
They click “Join your live session” and they are instantly in class.
Educator
The experience is intuitive, stable, and designed for real teaching, not meeting management.
Platform
Live instruction is no longer a disconnected layer. It is fully integrated.
HiLink now supports multiple Edmentum programs, each with distinct needs
Flexible Virtual Learning (Live Help)
On-demand, queue-based support that allows students to enter sessions one at a time without disruption.
Enhanced Virtual Learning
Full classroom instruction led by certified teachers, where seeing all students at once is essential.
Targeted Skills Instruction (TSI)
Small, homogeneous groups focused on high-impact intervention, supported by breakout rooms, engagement checks, and post-session surveys.
Each model shares a consistent core experience while allowing program-specific workflows.

Why Edmentum Is All-In on HiLink

Previous platforms lacked:

Deep API-level integration

A truly embedded, in-platform experience

Strong alignment with safety, security, and education-specific workflows

HiLink delivers:

One-click access from curriculum to live instruction

Secure waiting rooms and controlled access

A foundation that can scale as programs evolve

Today, nearly all of Edmentum’s synchronous instruction runs on HiLink, with plans to reach full adoption as remaining needs are met.
In One Sentence
HiLink gives Edmentum a learning space where students feel connected, educators can teach effectively, and high-quality live learning can happen anywhere.

“HiLink is the learning space where the magic can happen — where students feel connected to educators and high-quality learning can occur anytime, anywhere.”

1651035985725.jpeg
Kelli Norwood
Principal Product Manager
of Edmentum
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